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Service with a Smile
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- Palabras clave: positivity productivity profitability
- Publicaciones: 51 (Ø 0)
- Cantidad de cursos: 8
- Precio: $500/Mes
- Creado: 23 '23Europe/Berlin' Jan, 2024
- Propietario: Kylie Fitzgibbons
- Nombre en la URL: service-with-a-smile
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- $500
- $50,00
- positivity productivity profitability
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Are you a mission driven, service based business professional, owner or operator? This group is for you!
With nearly 20 year of hospitality leadership experience, I have grown from Server Assistant to General Manager by 30, now coach + consult others to elevate the service experiences they provide. I have found both service professionals and guests equally benefit from a simple effort to share a smile. The world needs more reasons to #shareasmile.
That is why I created Service with a Smile (SWAS), a training program combined with mindset, spark of inspiration, and standards of service excellence to infuse happiness back into hospitality. Happy people produce greater results and employee retention. Happy guests provide a boost to the bottom line. The three simple pillars of SWAS is Positivity. Productivity. Profitability.
PS. The Youtube video clips above are from 7+ years ago when I was first starting to develop this. Incredible to see progress that comes from practice. Don't give up!
With nearly 20 year of hospitality leadership experience, I have grown from Server Assistant to General Manager by 30, now coach + consult others to elevate the service experiences they provide. I have found both service professionals and guests equally benefit from a simple effort to share a smile. The world needs more reasons to #shareasmile.
That is why I created Service with a Smile (SWAS), a training program combined with mindset, spark of inspiration, and standards of service excellence to infuse happiness back into hospitality. Happy people produce greater results and employee retention. Happy guests provide a boost to the bottom line. The three simple pillars of SWAS is Positivity. Productivity. Profitability.
PS. The Youtube video clips above are from 7+ years ago when I was first starting to develop this. Incredible to see progress that comes from practice. Don't give up!
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