I'm Cris Crane - a powerhouse in customer experience, retention, and relationship-driven growth.
As a seasoned Customer Relations Director with decades of Dealership expertise, I've helped sales and service teams consistently exceed CSI goals, win Presidential awards and create 5 STAR customer experiences that drive referrals and loyalty.

But, I am more than just a title. I'm a mentor, a coach, and a builder of successful people. I created this community to help professionals like you Master the art of the customer connection, unlock top performance, and turn every interaction into an opportunity.

Whether you're new in the industry or aiming for the next level, this space is built to train, empower, and most of all to elevate!

Let's raise the bar together - for our customers, our teams and for ourselves.